Refund policy
No Return Policy for Our T-Shirt Business
Thank you for shopping with us! Please note that we operate under a no return policy for all purchases. This means that once your order has been placed and processed, we are unable to accept returns or provide refunds.
Exceptions:
- Defective or Damaged Items: If you receive a defective or damaged item, please contact us within 7 days of delivery with a photo of the issue. We will assess the situation and provide a replacement if necessary.
- Incorrect Order: If you receive the wrong item or size due to our error, we will work to correct the issue promptly.
Important Details:
- Please double-check your order details, including sizes and designs, before completing your purchase.
- All sales are final, and we cannot accept returns due to buyer’s remorse, incorrect sizing, or preference changes.
We appreciate your understanding and encourage you to reach out to our customer service team with any concerns at Blackfactteez@gmail.com. Your satisfaction is our priority, and we are here to assist you!